Terms of Service
Last updated: May 14, 2026 · Effective: May 14, 2026
These Terms of Service ("Terms") govern your access to and use of Keep, a backend-as-a-service platform operated by SummitFlux LLC ("SummitFlux," "we," "us," or "our"). By accessing or using Keep, you agree to these Terms.
1. Services
Keep includes: (a) the self-hosted Keep software, distributed under the Elastic License v2; (b) the managed Keep service hosted at keep.bastionary.com; and (c) the Keep TypeScript SDK and Python SDK. Keep requires a valid Bastionary account for authentication and license validation.
2. Accounts and Authentication
Keep authentication is handled by Bastionary. To use Keep, you must maintain a valid Bastionary account in good standing. You are responsible for the security of your Bastionary credentials and for all API activity under your tenant.
3. Acceptable Use
You may not use Keep to:
- Violate any applicable laws or regulations
- Store, transmit, or process data you do not have the right to process
- Exceed your licensed quota without authorization
- Circumvent rate limiting, authentication, or quota enforcement controls
- Attempt to access data belonging to other tenants
- Reverse-engineer or extract source code from the managed service infrastructure
- Resell or sublicense managed Keep access without written permission from SummitFlux
4. Self-Hosted Software
The Keep server software is licensed under the Elastic License v2 (ELv2). You may use, copy, and modify the software for your own internal purposes. You may not provide the software as a managed service to third parties. The full license text is included with the software distribution.
5. Managed Service
The managed Keep service at keep.bastionary.com is provided on a subscription basis via Bastionary licensing. We will use commercially reasonable efforts to maintain 99.9% uptime (excluding scheduled maintenance). API versioning (/v1/ prefix) is maintained; breaking changes require 30 days' notice.
6. Data Processor Terms
When you store customer data in managed Keep, SummitFlux acts as a data processor on your behalf. You are responsible for ensuring you have the appropriate legal basis to store and process that data. A Data Processing Addendum (DPA) is available on request at [email protected].
7. Payment and Billing
Keep access is bundled with Bastionary licensing. Billing terms are governed by your Bastionary subscription agreement. Keep quota overage charges, if applicable, are non-refundable unless applied in error.
8. Privacy
Your use of data is governed by our Privacy Policy.
9. Intellectual Property
SummitFlux retains all rights to the Keep software, trademarks, and documentation. You retain all rights to your data. Use of the Keep or SummitFlux name, logo, or brand requires prior written consent.
10. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUMMITFLUX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
SUMMITFLUX'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNTS YOU PAID IN THE TWELVE MONTHS BEFORE THE CLAIM. IN NO EVENT SHALL SUMMITFLUX BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
12. Governing Law
These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict of law principles. Disputes shall be resolved in the courts of Colorado.
13. Changes to Terms
We may update these Terms from time to time. We will provide at least 30 days' notice via email for material changes. Continued use after the effective date constitutes acceptance.
14. Contact
Questions about these Terms? Email [email protected]. SummitFlux LLC is headquartered in Colorado, USA.